Did you know that 93% of YOUR customers check customer reviews at least some of the time before dining or shopping? About 15% of them always check reviews – about 16.5% of them check reviews most of the time – about 30% of them sometimes check reviews – and about 33% of them rarely check reviews. You need to have a system in place that gets you more good reviews and less bad reviews – because most people DO look for them.
This free training course will explain the importance of online customer reviews to your business, your SEO strategy, and your bottom line. We will explain the elements of a “review funnel” so that you might implement a system to encourage reviews, ask for reviews, remind people to review you, explain to your customers how to review you, provide instructions to make the process of reviewing you easy, head off bad reviews before they’re written, monitor for new reviews, and properly respond to reviews.