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My next tip for helping your business survive and thrive in 2019 is . . . get your technology in order. If you run a register, you absolutely need a good POS system. If you manage inventory, you absolutely
One of the most simple ways to help your ability to be found in search is to get more online customer reviews. The more reviews you get (particularly with Google, Facebook, and Yelp), the better your change of being
How does Facebook and Online Customer Reviews REALLY affect your business? Like this: Businesses that have a higher review score and an active favorable Facebook presence get more customers . . . fact.
What is Word of Mouth Marketing in this day and age? Watch and find out!
Do this one simple thing with your good reviews to magnify their benefit. What’s the one thing? Watch and find out!
Customer service affects every aspect of your business. Bad customer service will result in lower customer retention, higher customer aquisition costs, lower purchase volume, and negative word of mouth – meaning more costs and less sales. However, get your customer
If you want to make the absolute best out of the reviews you get . . . then monitor for new reviews, respond to each and every one with a thoughtful and individualized response, and show off your latest and
Use your review funnel to identify unhappy customers BEFORE they write a bad review. We like to start people in the review funnel with two choices: thumbs up or thumbs down. Those who chose thumbs down will be given a
When asking and reminding your customers to review you, send them to a simple, easy, distraction-free landing page that quickly and easily walks happy customers through the review process on the platform they’re most comfortable with – and – recovers
The first step in getting more reviews is to ASK for them – and then REMIND people to write a review for you. Set up an email drip campaign so you can add customer emails to them. When you find