You need a plan for how your business will respond to customers on social media. What’s the plan for comments on your page? Reviews? Good comments? Bad comments? Who will respond? You? Employee? Agency? How long should they take to
To be effective at customer service using social media, you’ll need to monitor for comments about your company, industry, competitors, products, and services. These conversations don’t usually happen on your page – so you need to find them. To do
There are many social media platforms, and managing your presence across too many of them can be a difficult task. For that reason, you should limit your business to just the social activities that make sense for you business
Before you can effectively use social media for customer service, you need to make a plan to: Address good comments Address bad comments Solve customer problems and complaints Provide customer assistance Cultivate a positive brand image
How does does social media play a part? When the moods of people on one side of the country affect the motivation of people on the other side of the country. Is this possible? Watch and find out!
What is Word of Mouth Marketing in this day and age? Watch and find out!
Facebook does not sell your information to anybody. They also don’t give your information to anybody. If you want to know how somebody might get your Facebook information, look no further than yourself. The notice that I mention in
Use the Magic Liker for Like Tags app (strange name, I know) to help you search for hashtags on Instagram, find popular tags, and get daily suggested tags.
Use the Instatag app to find the highest-trending hashtags in Instagram within lots of different categories.
For help managing your Instagram account, try the “Followers & Likes on Instagram” app. The app will give you a better understanding of your audience by showing your most engaged followers and least engaged followers. The app will help